Terms & Conditions of
Ticket Purchase & Privacy Policy

• When you purchase a ticket from Revolve Entertainment Ltd, you are entering into a binding contract with us as the event organiser.
• All tickets remain the property of Revolve Entertainment Ltd and are issued subject to these Terms.
• We reserve the right to refuse or cancel ticket purchases suspected of being fraudulent or made in violation of our policies.

• Tickets will be issued electronically to the email address provided during purchase.
• It is your responsibility to ensure that your contact details are accurate and that you have access to the email address used at checkout.
• Revolve Entertainment Ltd is not responsible for tickets that are not received due to incorrect or inaccessible email accounts.

• Each ticket is valid for one person for the specific event, date, and time stated on the ticket.
• Admission is only guaranteed upon presentation of a valid ticket and may require proof of ID matching the ticket purchaser's name.
• Entry may be refused if:

• You fail to comply with venue entry rules or security checks.
• You arrive late or after the final admission time.
• You are underage or fail to present valid identification (if age restrictions apply).

Duplicate, counterfeit, or tampered tickets will be void and denied entry.

• Tickets may not be resold, exchanged, or transferred without prior written consent from Revolve Entertainment Ltd.
• Unauthorised resale or transfer of tickets may result in cancellation without refund.
• We are not responsible for tickets purchased from unauthorised sellers or third-party resale sites.

• We reserve the right to make reasonable changes to event details (such as venue, line-up, or supporting acts) without issuing refunds, provided the main event proceeds as planned.
• In the rare case of an event cancellation or rescheduling, our Refund Policy will apply.

• All sales are final, and refunds are only provided under the circumstances described in our Refund Policy.
• Refunds requested after the event has taken place will not be accepted.
• Booking and transaction fees are non-refundable except where required by law.

• We expect all attendees to conduct themselves respectfully towards event staff, performers, and other attendees.
• We reserve the right to remove any person from the venue without refund for:

• Disruptive or offensive behaviour.
• Intoxication or drug use.
• Failure to comply with security or safety instructions.

• Revolve Entertainment Ltd will not be liable for:

• Personal injury, loss, or damage to property occurring at the event (except where caused by our negligence).
• Travel, accommodation, or other costs incurred as a result of event cancellation or rescheduling.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.

Revolve Entertainment Ltd shall not be liable for failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, severe weather, government restrictions, strikes, or public health emergencies. In such cases, we will make reasonable efforts to reschedule the event or offer credit for future events.

• Access credentials (links, passwords, etc.) for online events are for personal use only and must not be shared.
• We are not responsible for technical issues on your device or network that prevent participation.
• Refunds for online events follow the same conditions outlined in our Refund Policy.

• All personal data collected during ticket purchases will be handled in accordance with our Privacy Policy and applicable data protection laws.
• We do not store full payment details and only process transactions through secure, PCI-compliant gateways.

These Terms are governed by and construed in accordance with the laws of Scotland, United Kingdom. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the Scottish courts.

• Personal information: name, email address, phone number, and other contact details provided when filling out forms, purchasing tickets, or communicating with us.
• Payment and transaction information: details needed to process payments (handled securely by third-party processors; we do not store full payment card details).
• Usage data: IP address, browser type, operating system, pages visited, and time spent on site.
• Cookies: used to enhance user experience, remember preferences, and analyse website performance. You can adjust cookie settings via your browser at any time.

• Provide, manage, and improve our events, services, and website.
• Process ticket purchases and deliver event updates.
• Respond to enquiries and provide customer support.
• Send updates, promotions, or marketing materials (only if you have opted in).
• Analyse website traffic and improve functionality.
• Comply with legal and regulatory obligations.

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist with website hosting, payment processing, marketing, or IT support — all under strict confidentiality agreements — or with legal authorities when required to comply with applicable laws or protect rights and safety.

We take reasonable and appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Please note that while we strive to ensure security, no online transmission or storage system is completely secure.

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict processing of your data in certain circumstances.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at admins@revolveentertainment.com.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy — including legal, accounting, or reporting requirements.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal data.

For information about event cancellations, refunds, or ticketing terms, please refer to our Refund and Cancellation Policy. This policy explains the conditions under which refunds or credits may be issued for events organised by Revolve Entertainment Ltd.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised "Last Updated" date.