Terms & Conditions of
Ticket Purchase & Privacy Policy

All clients and customers Contractors and partners Artists and creatives engaging services Any party entering into a commercial agreement with the Company This policy should be read alongside any signed contract, service agreement, or written quotation. Where a formal contract exists, the contract terms shall take precedence.

Artist booking and representation Event management and promotion Visa support and documentation assistance Tour coordination and logistics Marketing, branding, and PR services Technical and digital solution development

A written agreement, quotation, or contract has been issued and accepted in writing; and Any required deposit has been received in cleared funds.

All quotations are valid for 14 days unless otherwise stated. Acceptance of a quotation constitutes agreement to this policy. Any variations to the agreed scope of work may result in additional charges.

The Company may require a non-refundable deposit (typically between 30%–70% of the total fee) before commencing work. Deposits secure booking dates, allocated resources, and administrative preparation. Failure to pay a required deposit will result in the service not being scheduled.

• Invoices will be issued:

• Upon signing of the agreement, or At agreed milestones, or Upon completion of services, or As otherwise stated in the contract.
• Each invoice will include:
• Invoice number Invoice date Description of services Total amount due VAT (where applicable) Payment due date Payment details

Unless otherwise agreed in writing, payment terms are 14 days from the invoice date. Payment must be made in full without deduction, set-off, or counterclaim. Payment methods accepted include: Bank transfer (preferred method) Approved digital payment platforms Any other method agreed in writing The Company reserves the right to withhold final deliverables, documentation, access credentials, or services until payment has been received in full.

Where payment is not received by the due date, the Company reserves the right to: Suspend ongoing services; Withhold deliverables; Charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

• Statutory interest may be applied at: 8% above the Bank of England base rate; Plus reasonable debt recovery costs as permitted by law. Reminder notices will be issued before further enforcement action

If payment remains outstanding after reasonable reminders: The account may be referred to a debt collection agency. Legal proceedings may be initiated in accordance with UK law. The client will be liable for reasonable recovery and legal costs incurred. The Company reserves the right to terminate ongoing agreements for material breach due to non-payment.

Deposits are non-refundable unless the Company cancels the service. Where a client cancels: Charges may apply for work already completed. Any third-party costs incurred (e.g., venue deposits, visa fees, supplier charges) will remain payable. Refunds, where applicable, will be processed within 14–30 days.

Clients agree to: Provide accurate and timely information; Cooperate fully in the delivery of services; Make payments in accordance with agreed terms; Comply with UK legal and regulatory requirements relevant to their engagement. Failure to do so may result in delays, suspension, or termination of services.

Nothing in this policy excludes or limits liability for: Death or personal injury caused by negligence; Fraud or fraudulent misrepresentation; Any matter that cannot be excluded under UK law. The Company’s liability for any other claim shall be limited to the total fees paid for the relevant service.

This policy and any associated agreements shall be governed by and construed in accordance with the laws of Scotland, and subject to the exclusive jurisdiction of the Scottish courts.

This policy will be reviewed annually or as required to ensure compliance with UK legislation and industry best practice.

• Personal information: name, email address, phone number, and other contact details provided when filling out forms, purchasing tickets, or communicating with us.
• Payment and transaction information: details needed to process payments (handled securely by third-party processors; we do not store full payment card details).
• Usage data: IP address, browser type, operating system, pages visited, and time spent on site.
• Cookies: used to enhance user experience, remember preferences, and analyse website performance. You can adjust cookie settings via your browser at any time.

• Provide, manage, and improve our events, services, and website.
• Process ticket purchases and deliver event updates.
• Respond to enquiries and provide customer support.
• Send updates, promotions, or marketing materials (only if you have opted in).
• Analyse website traffic and improve functionality.
• Comply with legal and regulatory obligations.

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist with website hosting, payment processing, marketing, or IT support — all under strict confidentiality agreements — or with legal authorities when required to comply with applicable laws or protect rights and safety.

We take reasonable and appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Please note that while we strive to ensure security, no online transmission or storage system is completely secure.

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict processing of your data in certain circumstances.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at admins@revolveentertainment.com.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy — including legal, accounting, or reporting requirements.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing any personal data.

For information about event cancellations, refunds, or ticketing terms, please refer to our Refund and Cancellation Policy. This policy explains the conditions under which refunds or credits may be issued for events organised by Revolve Entertainment Ltd.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised "Last Updated" date.